Business Case: Getting Into Digital Transformation With Workflow Automation  

What is Digital Transformation

 

Digital Transformation is allowing people to solve their traditional problems using digital technology. It's the process of reaching business maturity by incorporating digital technology into every facet of your business. Digital transformation promotes change in leadership, a different mindset from everyone in the business while encouraging innovation to close the gap between customer expectations and what businesses of old have been practicing. 

Should we all get into it? 

Think of Amazon, Google, Microsoft, Facebook, LinkedIn, Skype, Messenger, Viber, Uber, Airbnb, and Netflix --these companies have disrupted and put many companies out of business. In order to survive, companies have to be equipped for the rapidly changing environment and be ready with a strategic response. This is because most companies are optimized for the environment they operate. If you don't want your business to suffer the same fate the dinosaurs did thousands of years ago, then you wouldn't think twice about joining the digital transformation wagon too. Why don't you start by going paperless?

  

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Challenges With Digital Transformation

 

People Within Organizations

Digital Transformation requires a change in attitude and culture, but people are afraid of disrupting the current business. People within organizations have to understand that digital transformation isn't just a simple IT project, it is a real business transformation. It even transforms our customers, who are dictating the customer journey. With customers getting tech-savvy, organizations have to take advantage of digital transformation.

No Idea How to Begin

Most existing business has a challenge adopting because they just don't know where to begin. It's not that they refuse to integrate digital transformation into their business processes, but the lack of greater understanding keeps them from embracing its full potential.  

 

Workflow Automation Boosts Digital Transformation

 

It makes collaboration and documentation a part of the process.

• Workflow automation has collaboration and documentation built into it, which enables users to write down notes and instructions for people involved in a process. There is no more need to rely on inefficient email threads and attachments to fulfill a business process.

It lets workflow automation govern over existing processes.

• Workflow automation can monitor and run recurring tasks and enables users to manage delayed tasks.
• With easier task delegation, managers are able to focus on process design and improvement.

Digital Transformation starts with automation.

• Workflows are ubiquitous in every business. Switching from manual to automated workflows is a crucial step and a great start to digital transformation.

It will improve everyday business processes because it will orchestrate your tasks and run your workflows with little human intervention. You can concentrate on getting more done and focus on the things that matter.

• Begin by identifying the most time-consuming and error-prone workflows, and find the best automation system that fits your business. (See samples below.)

Workflow automation is the new norm for some internal teams and the next big thing for businesses.

• Departments such as Finance and HR need precision which a unified automation software can provide. Aside from being freed up from paper-based processes, and having an increase in efficiency, businesses and internal teams will be able to focus more on strategic tasks.

 

Here are some workflow implementations:

• HR Leave Approvals and On-Boarding
• Case Management
• ISO Processes
• AR/AP workflows
• Requisition / Procurement
• Document Approvals
• Loan Approvals
• Regulatory Submissions

 

Workflow Automation with Activity Factory

 

There are so many ways you can utilize a workflow automation tool, be it in purchasing, sales operations, human resources, or finance. Start by identifying the workflows that are repetitive, prone to delays, and consumes most of your time.

To find out more about how Activity Factory can assist your organization and bring operational excellence, get in touch with us! We serve organizations of all sizes across different industries, in the private & public sectors.